Contact  Us

We’d love to hear from you so please contact us using the form or contact details below:

Normal office hours: 9:00AM to 5:00PM, Monday to Friday (excluding Bank Holidays)

Follow Us:

Where we are

Our head office is situated just outside Colwyn Bay, Conwy. The nearest railway station is Colwyn Bay and nearest airports are Liverpool John Lennon and Manchester.

Reception: + 44 (0)1492 524790

Postal Address

Credent Commercial Insurance
Suite 3, Penrhos Manor
Oak Drive, Colwyn Bay
Conwy, LL29 7YW
United Kingdom


Send Us a Message

If you have had a mishap contact our claims department as soon as possible

Important Information

How to Make a Claim
To make a claim, please call us on 01492 524790 or 01492 524795 (9:00am to 5:00pm Monday to Friday), or email us at From mobiles or overseas, call +44 (0) 1492 524790 or +44 (0) 1492 524795.
Complaints Procedure
If we don’t deliver the highest standards of service, or if we make a mistake, then we want to know about it. We’ll investigate your complaint and resolve the problem as quickly as possible. You can contact us in one of the following ways:

In writing:

Credent Insurance Customer Relations
Suite 3, Penrhos Manor,
Oak Drive, Colwyn Bay,
Conwy LL29 7YW
United Kingdom

By phone: 01492 524790 or 01492 524797
By email:

Contact Us

Suite 3, Penrhos Manor,
Oak Drive, Colwyn Bay,
Conwy. LL29 7YW
United Kingdom

01492 524790

Credent Commercial Insurance Limited is a company registered in England and Wales with Company No. 05083057. Registered Office address: 13 Trinity Square, Llandudno, LL30 2RB.  Trading Address: Suite 3 Penrhos Manor, Oak Drive, Colwyn Bay, Conwy, LL29 7YW. Authorised and regulated by the Financial Conduct Authority (FRN 304700).